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Yard Truck Specialists

Return Policy

Simple, fair returns on parts and products. Here’s everything you need to know — and how to start a return.

Returns & Refunds

Our Return Policy

Unused products may be returned within 60 days of receipt — here are the essentials.

  • Unused, resaleable products may be returned within 60 days of receipt.
  • Customers are responsible for return shipping, and a return authorization number must be noted on the package.
  • All returns are inspected before a refund is issued.
  • Approved refunds are credited to your original payment method, against the original price listed on your invoice.
  • Electrical components and special-order items are non-returnable.

Defective or Incorrect Parts

If your order is defective or incorrect, contact us immediately and we’ll make it right.

    Items That Can’t Be Returned

    For safety and sourcing reasons, some items are non-returnable:

    • Electronics — shifters, solenoids, and modules
    • Electrical components
    • Special-order items

    How to Return an Item

    Have your order number ready — our team issues your return authorization and walks you through it.

    1
    Call our team at 1-800-445-1141 or fill out the form to request a return authorization (return number). Have your order number ready.
    2
    Write the return number clearly on the outside of the package.
    3
    Pack all items securely to prevent damage in transit.
    4
    Ship the return — customers are responsible for return shipping.
    5
    We inspect the return and issue credit against the original invoice price to your original payment method.
    All returns are inspected for damage before any credit is issued.
    Need to Return an Item?

    We’re Here to Help

    Have your order number ready and our team will walk you through the return process and provide your return authorization.

    1-800-445-1141