Effective Date: June 21, 2022
Last Modified: June 21, 2022
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We will also collect information from you when you register for an account, place an order, fill out a form, subscribe to our newsletter and in connection with activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, their name, email address, mailing address, phone number, and credit card information to place an order.
We collect Device Information using the following technologies:
Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org/.
Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Additionally, when you contact us through the Site in order to make inquiries, sign up for marketing and newsletter emails, or initiate a purchase, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Contact Information.”
HOW DO WE USE YOUR INFORMATION?
We use the Contact Information that we collect generally to fulfill any inquiries, requests, or order requests placed through the Site (including arranging for shipping and providing you with invoices and/or order confirmations). Additionally, we use this Contact Information:
To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site. We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions. We may use the information you provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails. The email address you provide for order processing will only be used to send information and updates pertaining to the order. It may also be used to respond to inquiries, and/or other requests or questions. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related products, or service information, etc. If at any time you wish to stop receiving these communications, you can easily unsubscribe by clicking on the link in the email or contacting us directly.
SHARING YOUR PERSONAL INFORMATION
We may disclose your Personal Information with third parties on a limited basis, for limited purposes, as follows:
To receive and reply to inquiries made on the Site. We use Jotform to create the contact forms used throughout our Site. You can read how Jotform uses and secures your information here: https://www.jotform.com/privacy/.
To manage our email campaigns and newsletter. In order to manage our email campaigns and newsletter, your Contact Information is shared with our Email Service Provider, Mailchimp. For a complete review of Mailchimp’s policies, visit https://mailchimp.com/legal/. You may opt out of these of communications at any time.
To comply with applicable law. We may also share your Personal Information, if required, to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
NO SALE OR LEASING OF YOUR INFORMATION
We will not sell or lease your Personal Information to any third party. We may disclose aggregate demographic and statistical information internally or with our business partners, but this information is not specific to the identification of you as an individual.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications regarding our products and services. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
When you initiate an order or contact us through the Site, we will maintain your Contact Information for our records unless and until you ask us to delete this information.
GDPR, STATE, AND INTERNATIONAL PRIVACY RIGHTS
You have certain rights relating to your Personal Information, subject to local data protection laws. Depending on the applicable laws, these rights may include the right to:
- Access Personal Information we hold about you.
- Know more about how we process your Personal Information.
- Rectify or amend the Personal Information we hold about you.
- Request that we erase or delete your Personal Information.
- Restrict our processing of your Personal Information.
- Transfer your Personal Information to another controller, to the extent possible.
- Object to any processing of your Personal Information.
- Opt-out of certain disclosures of your Personal Information to third parties.
- Not be discriminated against for exercising your rights described above.
- Not be subject to a decision based solely on automated processing, including profiling, which produces legal effects.
- Withdraw your consent at any time (to the extent we base processing on consent).
We will not discriminate against you for exercising any of your GDPR, CCPA or other privacy rights.
Please note that we are processing your Personal Information in order to fulfill contracts we might have with you (for example if you initiate an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
NOTE FOR RESIDENTS OUTSIDE OF EEA, UK, AUS, CA, OR OTHER PRIVACY REGIMES
Use of our Site is intended for adults at least 18 years of age. We do not knowingly collect personally identifying information from children under the age of 13.
Depending on your location, you may also have the right to lodge a complaint before a supervisory data protection authority regarding our data processing. If you are in Europe, more information is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en. If you are in the UK, you can contact the UK Information Commissioner’s Office at https://ico.org.uk/.
CHANGES TO THIS POLICY
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:
Yard Truck Specialists
Attn: Privacy Compliance Officer
1510 Ford Road
Bensalem, PA 19020
Yard Truck Specialists is the authorized dealer for Kalmar Ottawa products in Pennsylvania, and with locations in the western, central, and eastern portions of the state, we are convenient to your location no matter where you do business.